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Registration and Orders

Registration

To register, choose the option "My Account" on the right-hand side of the page.
The registration process is quite simple. We require only the information necessary to enable us to recognise you, contact you and provide you with a personalized service.
To register, click on "New User" and fill out the fields with the information requested. You will then receive an e-mail message confirming your account details.
After registration, you may easily make online purchases. You will also receive our Newsletter with information about campaigns, innovations and events, and you will have access, via your User Area, to our personalized suggestions, made in accordance with your user profile.
Registered users are responsible for their account access information (e-mail address and password), ensuring data confidentiality.
Using "My Account", you may consult or alter your personal details, edit your address list, consult past orders or alter your password.
In the event of improper usage of the site, the CUP reserves the right, irrespective of the applicable legislation, to cancel the user's registration, and remove their orders and other relevant content.

Orders

1. Choose the article(s) to order:

To add an article to your shopping basket, click on "add to shopping basket" in the bottom right-hand corner of the article information sheet.
To start the purchasing process, click "Order" on your shopping basket.
You may consult your shopping basket at any moment. Click on the icon in the top right-hand corner of the page.

2. To proceed, follow the next four steps:

1st - Identification
  • Registration
    Only registered users may make purchases. If you are not yet a registered user, you should register by providing the information requested and then clicking on "Register". You will receive an e-mail message with your password. You only need to register once. After you have received your password, you may use it to make any transactions you wish.
  • Login
    Now that you are a registered user, you have to log in by inserting your username (e-mail address) and password (provided when you registered).

2nd - Delivery information
  • Order details
    After you have logged in, a page will appear where you can indicate the address to which you want your order to be delivered. By default, the fields will be filled with the data you provided upon registration, but this can be changed. Then click on "Continue".
  • Billing information
    If you want your invoice to display different information from that provided at registration, fill this out and then click on "Continue".

3rd - Payment method

You may pay by PayPal (credit card, debit card or bank account) or bank transfer.
Choose your preferred payment method and follow the instructions provided.

  • PayPal
  • PayPal is a system that allows you to send and receive money over the Internet. It has been tested and proved internationally.
    If you choose this method of payment, you will be directed to the PayPal site where you should follow the instructions provided.
    If you are already a PayPal customer, you may insert the details of your account and proceed to payment.
    If you are not yet a PayPal customer, you will be asked for your details.
    When the payment has been made, you will be automatically informed of this by e-mail. You should print out the page with the payment details for your reference.
    Payment will be confirmed by the CUP and you may consult this confirmation on the site. The order will be processed after confirmation of payment.
  • Bank transfer
  • If you select this mode of payment, you will be given the bank details necessary to proceed, namely the NIB, IBAN and SWIFT.
    If you opt for this method of payment, you should send an e-mail message to livrariaiuc@ci.uc.pt with proof of payment.
    The order will be processed upon receipt of this proof of bank transfer.
  • Payment by Postal Order/Cheque
  • If you wish to pay by this method, contact the CUP by e-mail (livrariaiuc@ci.uc.pt) or telephone (+351 239 410 098).

4th - Order details
  • You will receive an e-mail message giving all the details of your order: order number; order date; billing details; total cost, including postage; delivery details; method of payment, and procedures in each case.

3. Print out this page for your own reference.

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